CLEANR cares about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, or services.
By visiting our site or interacting with our products, you agree to the practices outlined below.
If there are any questions regarding this privacy policy, you may contact us.
We collect personal and technical information to process your orders, improve your experience, and communicate with you.
When you interact with our website or app, we may collect your:
We collect your information when you:
Visit the site through automatic tracking via cookies and third-party pixels
Place an order or subscription through our site
Create an account on our app
Provide your information through newsletter signups, discount forms, and article access requests
Complete Meta Lead Forms and interact with other embedded ad contacts
Click on or view our ads on platforms like Meta, Google, LinkedIn, or others
Participate in promotions/surveys or events
Provided information from our third-party partners who share your information to enable us to reach new users via ads or mailers
Interact with our website, app, or chat support, as we track your usage session and record your interactions with us.
We process your personal data based on one or more of the following legal bases:
We use your information to:
We will only send promotional communications if you provide consent. All messages will include an unsubscribe option. You can opt out of marketing communications at any time by following communication instructions or contacting us at support@cleanr.life.
All purchases and subscription plans are processed through Shopify. CLEANR does not store your credit card or payment details directly.
You may be automatically charged for recurring subscriptions based on your selected frequency.
You can cancel or manage your subscription via your Shopify account or by contacting support@cleanr.life.
We work with trusted partners to operate our business, improve user experience, and advertise responsibly. These include:
Ecommerce & Order Fulfillment
Email Marketing
Advertising & Analytics
These platforms may collect or process personal information on our behalf. They are required to protect your data and not use it for unrelated purposes.
We use cookies and similar tools to improve your experience, personalize key website features, and advertise. The cookies we use include both first-party and third-party cookies and pixels.
Cookies can track and analyze your website behavior such as pages visited and time spent on each page, and to provide personalized content, including by remembering user preferences. We also use cookies to identify user hardware and software (for instance, browser type) for market segmentation, to analyze site traffic and monitor the performance of our marketing campaigns. Cookies can be used to identify a user across different websites and sessions.
We use the following third-party cookies and pixels, and for which the linked third-party privacy policies may apply:
You can manage your cookie settings through your browser. You can opt in or out of cookies or pixels at any time. Please contact us with questions at support@cleanr.life.
If you opt in, CLEANR may contact you by:
We may also use your email or phone number to create advertising audiences (e.g., Meta Lookalike Audiences or Google Customer Match). You can opt out of communications at any time by clicking “unsubscribe” or contacting us.
We follow industry-standard security practices to protect your personal data, including:
We take security seriously and use recognized best practices to protect your data. Still, no method of electronic transmission or storage is entirely risk-free, so we encourage you to remain mindful and take precautions to protect your personal information.
U.S. State laws may give you the right to request that we disclose the personal information we have collected about you. If you reside in a state (e.g. California) or country with enhanced privacy notice requirements, you may have the right to:
To exercise these rights, email: support@cleanr.life. CLEANR does not discriminate against users who request to exercise their privacy rights. Unless an exception applies, we will not deny you goods or services, change your different rates, or provide a different quality of goods or services.
CLEANR’s site is not intended for children under 16 years of age. No one under age 16 may provide any information. CLEANR does not knowingly collect personal information from children under 16.
If you are under 16, do not use or provide any information on this Site or through any of its features, register for communications, make any purchases, or provide any information about yourself to us, including your name, address, telephone number, or email address.
If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@cleanr.life.
We keep your information as long as needed to:
Email logs and backups are kept until user requests otherwise. An inactive app account is one without connection for a 6-month period. Inactive or deleted app account information is kept for 90 days, then data is either deleted or anonymized.
If you are outside the United States, be aware that your data may be transferred to and processed in the U.S. or other countries with different privacy protections. We rely on legally provided mechanisms to transfer and process your data.
Primarily, we use the Standard Contractual Clauses (SCCs) approved by the European Commission. We have implemented these clauses in our contracts with third-party service providers to ensure your data is protected in accordance with European data protection standards. By using our site, you consent to this transfer and processing.
For users in Canada, your information may be transferred outside Canada and may be accessible to courts and law enforcement in those jurisdictions. For users in Switzerland, data transfers are made in compliance with the Swiss Federal Act on Data Protection (nFADP).
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
If changes are material, we’ll notify you via:
If you have questions about your privacy or want to request, correct, or delete your data, please contact:
CLEANR, 11201 Cedar Ave, Suite 708, Cleveland, OH 44106
We value your privacy and your rights as a data subject and have therefore appointed Prighter Group with its local partners as our privacy representative and your point of contact for the European Union (EU).
Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative, Prighter or make use of your data subject rights, please visit the following website: https://app.prighter.com/portal/13340088843